FAQ

Choose based on the number of shears you normally use. If you also want to carry spare shears, combs or other tools, we recommend a model with a little extra capacity.

You can choose by shear capacity, case size and working style. If you need help, feel free to contact us via LINE or the contact page.

Yes. Left-handed configuration is available for eligible products. Select “Left-Handed” from the options on the product page.

Because we use genuine leather, color and texture vary from piece to piece. Colors may also appear different depending on your device and display settings.

Yes. Leather samples are available so you can check the actual color, thickness and texture before placing an order.

Yes. Complimentary engraving is available for names, initials and other preferred text. Please see each product page for details.

Please provide black-and-white artwork in Adobe Illustrator (.ai) format or a high-resolution PDF. Some logo details may be difficult to reproduce.

Yes. Additional engraving locations are available for JPY 550 each.

Stitch color can be changed on eligible products. Availability depends on the product and color, so please see the options page for details.

Standard colors are Dark Brown, Black, Navy, Red, Olive, Orange, White and Gray. Please contact us if you would like another color.

Silver hardware is available for eligible products. Please check the product or options page for availability and additional pricing.

Some options may be added depending on the production stage or condition of the case. Please contact us as early as possible.

The holder is not sold as a standalone item. Replacement service is available for customers currently using a BLINK SCISSORS CASE.

Available payment methods are shown at checkout. Choose from the credit cards, digital wallets and other payment methods displayed there.

Changes may be possible before production begins. Please contact us promptly with your order number and requested changes.

Please check your spam folder and ensure that emails from BLINK are allowed. If the email address may have been entered incorrectly, contact us for assistance.

If you need a receipt, contact us when placing your order or afterward. Please include the required name and description.

Shipping costs vary by destination and order contents. Add the product to your cart and proceed to checkout to see the exact rate.

Production time varies by product. Check the lead time shown on each product page. Current order volume and selected options may require additional time.

Because our products are made to order and the dispatch date is not fixed in advance, delivery date and time cannot be selected at checkout. After dispatch, contact the carrier directly about changes.

Yes, we ship to supported countries and regions. Select your destination at checkout to confirm shipping availability and the applicable rate.

For everyday care, gently wipe dust and dirt with a soft, dry cloth. If the leather gets wet, do not rub it; allow it to air-dry in a shaded, well-ventilated place.

Genuine leather may show natural scars, wrinkles, veins and color variation. These are unique characteristics of the material and will develop further with age.

We will assess the condition and advise on available repairs. Please contact us with photos of the full product and the area requiring repair.

Made-to-order and customized products may not be eligible for returns or exchanges for customer convenience. If an item is defective, contact us as soon as possible after delivery. See our Refund Policy for details.