Terms of service

These Terms of Service govern the use of the online store “BLINK SCISSORS CASE” operated by BLINK LEATHER WORKS (“BLINK,” “we,” “us,” or “our”). By accessing the store or placing an order, you agree to these Terms together with the policies and notices displayed on the store.

1. PRODUCTS AND DESCRIPTIONS

We take reasonable care to describe and photograph our products accurately. Natural leather may vary in color, grain, texture, wrinkles, veins, pores, and natural markings. Handmade products may have minor individual variations. Colors may also appear differently depending on your display. Product specifications, prices, and availability may be changed when reasonably necessary.

2. ORDERS AND CONTRACT FORMATION

Submitting an order is an offer to purchase. A sales contract is formed when we notify you that the order has been accepted. We may decline or cancel an order for reasons including insufficient stock or materials, payment failure, suspected fraud, an obvious pricing error, shipping restrictions, or other reasonable operational or legal grounds. If payment has already been collected for a cancelled order, the affected amount will be refunded.

3. MADE-TO-ORDER AND CUSTOMIZED PRODUCTS

Most BLINK scissor cases are made after an order is accepted. Except where applicable law provides otherwise, cancellation or specification changes are not accepted after production begins. Engraved, specially specified, or personalized products are non-cancellable and non-returnable unless defective or incorrectly supplied.

4. PRICES, CURRENCY AND PAYMENT

Product prices and the transaction currency are displayed on the product page or at checkout. Shipping charges and any amounts collected by us are shown before the order is submitted. Your card issuer or payment provider may apply its own currency-conversion or international-transaction fee. Available payment methods vary by country and are displayed at checkout.

5. TAXES, DUTIES AND CUSTOMS

Unless checkout expressly states otherwise, destination-country customs duties, import taxes, VAT/GST, customs-clearance fees, and carrier handling fees are not included and are the recipient's responsibility. We cannot undervalue an order or falsely declare it as a gift. Please review our Shipping Policy for details.

6. PRODUCTION, SHIPPING AND DELIVERY

Made-to-order lead times are displayed on the relevant product page. In-stock items are normally dispatched within 2–4 business days after order confirmation. Delivery dates are estimates and may be affected by production, customs, carriers, weather, inspections, or circumstances outside our reasonable control. You are responsible for providing complete and accurate delivery and customs information.

7. CANCELLATION, RETURNS AND REMEDIES

Cancellation, returns, repairs, replacements, and refunds are governed by our Refund and Return Policy. Nothing in these Terms excludes or limits a mandatory consumer guarantee, cancellation right, refund right, or other remedy that cannot lawfully be excluded in the customer's country or region.

8. ACCOUNTS

You must provide accurate and current information and are responsible for maintaining the confidentiality and security of your account credentials. You must not transfer your account or use another person's account without authorization.

9. PROHIBITED CONDUCT

You must not use the store unlawfully; interfere with its operation; infringe the rights of BLINK or any third party; provide false information; attempt unauthorized access; place fraudulent orders; purchase for unauthorized or abusive resale; or otherwise misuse the store.

10. INTELLECTUAL PROPERTY

All text, photographs, logos, designs, product designs, and other store content are owned by BLINK LEATHER WORKS or the applicable rights holder. They may not be reproduced, modified, distributed, or commercially used without permission, except as allowed by law.

11. SERVICE CHANGES AND AVAILABILITY

We may reasonably modify, suspend, or discontinue all or part of the store for maintenance, security, system failure, legal compliance, disaster, or other operational reasons.

12. LIABILITY

To the extent permitted by law, BLINK is not responsible for losses caused by circumstances outside our reasonable control or by misuse of the store or products. Where liability cannot be excluded but may lawfully be limited, our liability will be limited to the amount paid for the product giving rise to the claim. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

13. PRIVACY

Personal information is handled in accordance with our Privacy Policy.

14. CHANGES TO THESE TERMS

We may update these Terms to reflect legal, operational, or service changes. The updated version will be posted on the store with an updated effective date where appropriate. Changes will not retroactively reduce rights already acquired under an accepted order unless permitted by law.

15. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of Japan. Subject to any mandatory rights or jurisdiction rules that apply to you as a consumer, disputes relating to the store or these Terms will be submitted to the court with jurisdiction over the location of BLINK LEATHER WORKS as the court of first instance. This clause does not deprive a consumer of protections that cannot be waived under the law of their habitual residence.

16. CONTACT

BLINK LEATHER WORKS
Responsible representative: TAKASHI TANAKA
1-12-23 Oishitomikawa, Otsu, Shiga 520-2265, Japan
Email: info@blink-shop.jp
Telephone: +81-90-4905-4805
Support hours: 11:00–18:00 Japan Standard Time; closed Sunday and Monday